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Problem with Microsoft authenticator

Eduardo Soto 35 Reputation points
2024-09-14T00:51:25.22+00:00

Link my institutional email given by the university to the authenticator application. However, I deleted the application by mistake, which has resulted in the inability to access my institutional email.

I've already tried to reinstall the app, but I can't complete the authentication process to recover my account. I would appreciate a prompt response.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. BryceSor 245 Reputation points
    2024-09-14T02:14:11.6433333+00:00

    Hi Eduardo Soto,

    You might have to contact your institutional so you can repeat the process of installing it back in the app.

    If they use that as part of the sign in process I can't see another way.

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