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Unwanted Bills, Frustrated!

sandesh gurung 0 Reputation points
2024-09-14T14:57:15.09+00:00

I had subscribed to Microsoft Azure on a free trial basis for learning, and now I am being charged for what I am not using. I deleted the subscription, yet I receive bills. Researching on just to deactivate it and stop these unwanted charges wasted my whole day. Went through every possible steps suggested on support group too.
Despite paying the bill last month (unwanted bill), a new bill has been generated this month, too. I have no idea what's going on; is my account attached to some sort of subscription that I don't know about?
I had some email support from a person who said they were from Microsoft, but it seemed sketchy at the time. It's possible this originated from that support conversation, or perhaps Microsoft is just making cancellation a pain in the butt so people will pay.
It really frustrates me to think that I am being charged for something that isn't in use.
Anybody help?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Andreas Baumgarten 109.2K Reputation points MVP
    2024-09-14T18:33:16.76+00:00

    Hi @sandesh gurung ,

    the best option might be to open a support case with Microsoft Azure support for clarification.

    Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

    Source: Azure Support plans

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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