Authenticator stays locked on my new smart phone

lucky78450 0 Reputation points
2024-09-14T16:09:34.1266667+00:00

Hi,

I installed Authenticator on my new iPhone.

I was able to connect and set my first email address, but then the app got stuck.

I can start to open it, it identifies ok with face id but says "Authenticator locked" and nothing else happens.

Please inform on the way to unlock it.

Regards,

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,888 questions
0 comments No comments
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.