Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Authenticator stays locked on my new smart phone
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lucky78450
0
Reputation points
Hi,
I installed Authenticator on my new iPhone.
I was able to connect and set my first email address, but then the app got stuck.
I can start to open it, it identifies ok with face id but says "Authenticator locked" and nothing else happens.
Please inform on the way to unlock it.
Regards,
Microsoft Security | Microsoft Authenticator
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