How to get refund for Azure Bill after trial period was over and the subscription was expire?

Question

I got azure as a free trial. Then I was charged $47 AUD for a month which I was happy to pay for but then I was not ready for it as I did not know how to use it. I also had MS copilot pro subscription for a month to get some help and tried out few things but eventually could not get much further.

I got the subscription in June and did not bother much after a month. Now here I am getting charged for $405 in Septmember for a service I did not need and havent used anything on it.

I need some help to get the refund for the transaction please?

Answer 1

Hi,

Please create a new billing support request using my instructions below. There is no charge for billing support.

Use this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

In the upper left corner, click Return to support request

Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

Please click Accept Answer and upvote if the above was useful.

Thanks.

-TP