cant log into my account

IniobongNkanga-8038 631 Reputation points
2024-09-15T19:59:57.1133333+00:00

Hello

Please i need your help on this issue.

I cant log into my account.

The issue is with the Microsoft Authenticator app, when logging into my account I cant get passed the authentication process. 

It only gives me the option to go through the app however I am not receiving a code for some reason and cant figure it out. 

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,876 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,802 questions
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