We can't able to make the payment

VFG-ADMIN 0

We can't able to make the payment using card number 7004

AmaranS 6,500 Reputation points Microsoft Vendor

2024-09-16T09:07:53.42+00:00

Hi VFG-ADMIN,

If you have had a trial previously, Azure will prevent you from using the same account and you will see that error message.

If this is not the case, you can try accessing the payment page from a different network in case the IP is being blocked for fraud prevention.

If neither of these scenarios apply, I would recommend reaching out to billing support to get this issue resolved. Azure billing/subscription support is free and available via chat, email, or call. https://azure.microsoft.com/en-us/support

The global support numbers are listed here: https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

See also: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support

Note that billing/subscription is not supported in Microsoft Q&A, as we won't have access to your account information to be able to be able to directly diagnose the issue.

-

If the information helped you, please Upvote This will help us and other community members as well.

Your answer