Additional features, settings, or issues not covered by specific Microsoft Teams categories
Hi @Priyadharshini M
Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope. Thanks for your understanding and patience.
The following suggestion is for your reference:
To access your certificates, badges, and report cards, first you need to go to your Certification Dashboard.
Then how to access your certificates:
- From your Certification Dashboard, click on the “View Certificates” button in the “Certificates” section.
- To download, click “download” in the lower right on the “Certificates” icon.
- This will list the certificates that you have earned. Click the box next to the name of the certificate to select it.
- You can preview a single selected certificate, or you can download a .zip file with multiple certificates selected.
If you need guidance on credential support, please refer to https://learn.microsoft.com/en-us/credentials/support/help
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