Hello Elja Placido De Oliveira
Thanks for reaching out to us, please try to increase your quota to see how it works as below screenshot -
Since you mentioned you are not able to create a support ticket, do you mean you have no support plan to do so? If that the case, please try to increase the quota, if not work, I am happy to enable you a free support ticket for your case.
Have a try and let us know how it works. I hope this helps.
Regards,
Yutong
-Please kindly accept the answer if you feel helpful to support the community, thanks a lot.