Share via

I cannot log in to my CDX tenant AADSTS5000224: We are sorry, this resource is not available.

Thomas SCHAAL 20 Reputation points
2024-09-17T14:42:22.3633333+00:00

I'm currently unable to log into my CDX tenant.

The CDX tenant is still valid but I can't sign-in with error code : AADSTS5000224

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,797 questions
Accepted answer
  1. Raja Pothuraju 6,510 Reputation points Microsoft Vendor
    2024-09-19T09:00:11.8733333+00:00

    Hello @Thomas SCHAAL,

    Thank you for connecting offline to check the issue.

    The issue you were facing occurred because your tenant was identified as one of the CDX tenant which caused it to be blocked. To resolve this, we reached out to the Product Group team internally. They have since unblocked your tenant, and as you confirmed, you are now able to access it successfully.

    I hope this information is helpful. Please feel free to reach out if you have any further questions.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Thanks,
    Raja Pothuraju.

    1 person found this answer helpful.
    0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Vasil Michev 106.2K Reputation points MVP
    2024-09-17T15:36:09.5+00:00

    As noted on the CDX service health dashboard:

    These has been a large outage impacting availability of many of the tenants offered on CDX.  Please monitor the service health page for availability of tenants. 

    In any case, for any issues with CDX tenants you should be using the support tools in the CDX portal.

    1 person found this answer helpful.
    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.