How to show error on frontend if the user is locked-out of account due to risk factor in B2c?

Question

Hi,

When b2c flags a user as risky (e.g., if they login from different cities very quickly) then they are unable to log in. I want to know if there is a way to show feedback/error to user on frontend letting the user know what the problem is.

We are using custom policy for our flows.

Answer 1

Hi @Adnan Ashfaq , you would take the error that is being passed and use custom policies to display a custom message. These pages detail how to do this:

• https://medium.com/the-new-control-plane/customising-the-message-error-text-in-azure-ad-b2c-custom-policies-d1e1ff2640d3
• https://learn.microsoft.com/en-us/answers/questions/1136362/how-to-customize-azure-ad-b2c-custom-policy-config
• https://learn.microsoft.com/en-us/answers/questions/178990/azure-b2c-custom-policies-error-message

Please let me know if this helps!

Best,

James