IDX20803: Unable to obtain configuration from Microsoft.IdentityModel.Protocols.ConfigurationManager

Jerry Baines 0 Reputation points
2024-09-18T17:26:18.86+00:00

Clients use Azure SSO and use this to log into our LOS system. Sometimes a Runtime Error will pop up for all Users for a few minutes and then the issue clears on it's own.

User's image

The error message that appears and then disappears for customers with Azure SSO integration:

IDX20803: Unable to obtain configuration from Microsoft.IdentityModel.Protocols.ConfigurationManager / Microsoft.Owin.Security.Infra etc.

Is there anything we should look into next based on the error message we get?

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.