Why there is no type "Messaging" when create a workstream

Sky 20

Why there is no type "Messaging" when create a workstream?

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Kiran P 8,250 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-20T07:20:50.4833333+00:00

Hi Sky,

Thank you for reaching out to us on Microsoft Q&A forum.

Can you please specify the exact Learn Path/Module name/Exercise link where you are encountering this error?
Sky 20 Reputation points

2024-09-20T07:56:56.37+00:00

Hi, doc is https://learn.microsoft.com/en-us/dynamics365/customer-service/administer/create-workstreams

I can only see one type which is "Record"
Sky 20 Reputation points

2024-09-20T07:59:12.79+00:00

Hi, the doc is https://learn.microsoft.com/en-us/dynamics365/customer-service/administer/create-workstreams

I can only see one type which is "Record"

Answer accepted by question author

Kiran P 8,250 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-20T09:58:15.9+00:00

Hi Sky,

Thank you for reaching out to us on the Microsoft Q&A forum.

This topic is currently not supported in the Q&A forums.

I recommend initiating a new discussion through the https://community.dynamics.com/

Moderators are readily available there to assist you and provide guidance.

Please don't forget to Accept helpful answer and close this thread.
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