Our Azure DevOps notifications integrated to teams channel and its working fine. But we are getting the authorization failed error?
Microsoft Teams
Microsoft Teams Development
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Zachary King 0 Reputation points
2024-09-20T20:10:31.2466667+00:00 I am seeing this same error and brought it up in the main microsoft community.
They sent me here. I tried clearing the MS Teams cache and that did not fix the issue. Any help would be greatly appreciated. Thank you.
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JimmyYang-MSFT 52,641 Reputation points • Microsoft Vendor
2024-09-23T10:02:14.8866667+00:00 Do you have the same issue in Teams web client?
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Zachary King 0 Reputation points
2024-09-23T11:51:48.1033333+00:00 I have tried in the MacOS desktop app, Windows desktop app, and the web client. All are experiencing the same issue.
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Sayali-MSFT 2,416 Reputation points • Microsoft Vendor
2024-09-25T07:23:39.9933333+00:00 can you please check, If you enable the channel moderation and allow the bots to send messages and notifications to that channel.
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Zachary King 0 Reputation points
2024-09-25T11:22:47.3633333+00:00 @Sayali-MSFT I have enabled channel moderation, bots are allowed to send messages and notifications to the channel and I still am getting the "Authorization Failed" message. The first time I tried to sign in using the Azure Boards app it had trouble communicating with the app.
I tried it again and thats when I got the "Authorization Failed" message again. So no luck yet. Have any other suggestions to try?
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Zachary King 0 Reputation points
2024-09-25T14:29:08.9933333+00:00 I have also updated MS Teams today to the latest version, and issue persists.
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Zachary King 0 Reputation points
2024-09-25T14:30:15.78+00:00 I have updated MS Teams to the latest version and the issue persists.
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Sayali-MSFT 2,416 Reputation points • Microsoft Vendor
2024-09-26T11:56:20.8233333+00:00 @Zachary King- You can enable Developer Tools in your browser to capture any failed network requests when the sign-in fails. If any specific error codes or details appear in the logs, it could help further isolate the problem.
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Zachary King 0 Reputation points
2024-10-01T20:48:20.2533333+00:00 Hello @Sayali-MSFT I gave this another shot in the desktop app and it failed. But when I went to record the network requests in the web app, I was able to get the sign in to work. It then replicated down to my desktop app. So I guess it is working now.
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