4,186 questions
Our Azure DevOps notifications integrated to teams channel and its working fine. But we are getting the authorization failed error?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 75%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Aswinkumar K
10
Reputation points
Microsoft Teams | Development
Microsoft Teams | Microsoft Teams for business | Other
11,004 questions
{count} votes
-
Zachary King 0 Reputation points2024-09-20T20:10:31.2466667+00:00 I am seeing this same error and brought it up in the main microsoft community.
They sent me here. I tried clearing the MS Teams cache and that did not fix the issue. Any help would be greatly appreciated. Thank you.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 58,651 Reputation points Moderator2024-09-23T10:02:14.8866667+00:00 Do you have the same issue in Teams web client?
-
Zachary King 0 Reputation points
2024-09-23T11:51:48.1033333+00:00 I have tried in the MacOS desktop app, Windows desktop app, and the web client. All are experiencing the same issue.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 48%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sayali-MSFT 4,001 Reputation points Microsoft External Staff Moderator2024-09-25T07:23:39.9933333+00:00 can you please check, If you enable the channel moderation and allow the bots to send messages and notifications to that channel.
-
Zachary King 0 Reputation points
2024-09-25T11:22:47.3633333+00:00 @Sayali-MSFT I have enabled channel moderation, bots are allowed to send messages and notifications to the channel and I still am getting the "Authorization Failed" message. The first time I tried to sign in using the Azure Boards app it had trouble communicating with the app.
I tried it again and thats when I got the "Authorization Failed" message again. So no luck yet. Have any other suggestions to try?
-
Zachary King 0 Reputation points
2024-09-25T14:29:08.9933333+00:00 I have also updated MS Teams today to the latest version, and issue persists.
-
Zachary King 0 Reputation points
2024-09-25T14:30:15.78+00:00 I have updated MS Teams to the latest version and the issue persists.
-
Sayali-MSFT 4,001 Reputation points Microsoft External Staff Moderator
2024-09-26T11:56:20.8233333+00:00 @Zachary King- You can enable Developer Tools in your browser to capture any failed network requests when the sign-in fails. If any specific error codes or details appear in the logs, it could help further isolate the problem.
-
Zachary King 0 Reputation points
2024-10-01T20:48:20.2533333+00:00 Hello @Sayali-MSFT I gave this another shot in the desktop app and it failed. But when I went to record the network requests in the web app, I was able to get the sign in to work. It then replicated down to my desktop app. So I guess it is working now.
Sign in to comment
Sign in to answer