Unable to Connect to MSOlService

Question

I am trying to troubleshoot duplicate user and group objects from older AD instance that was connected to by Entra ID tenant for identities to sync from on prem to Entra. I understand that I need to disable DirSync but every time I try to connect to msolservice, I get the error below.

I have tried everything to troubleshoot. I tried disabling the azure connector, limiting scope to an OU that had no users or groups, then uninstalled MSOL module, removed files from the powershell module directory, same error.

I even tried moving the connecter to another server which only caused more duplicate objects. The only doc I found is this link but I do not see that service that it is referring to anywhere.

Anyone know how I can resolve this connect issue?

https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/active-directory/connect-error-0x800488ee

Connect-MsolService : One or more errors occurred.

At line:1 char:1

• Connect-MsolService

• 
      + CategoryInfo          : OperationStopped: (:) [Connect-MsolService], AggregateException
  
      + FullyQualifiedErrorId : System.AggregateException,Microsoft.Online.Administration.Automation.ConnectMsolService
  
  

Answer 1

If you need to disable sync, you can use this doc using the mggraph module instead:

https://learn.microsoft.com/en-us/microsoft-365/enterprise/turn-off-directory-synchronization?view=o365-worldwide