Problems Logging In Due to Multi-Factor Authentication

Vincent Rothländer 0 Reputation points
2024-09-20T19:58:13.82+00:00

At the moment, I am unable to log in to Azure with my account (Global Administrator). Although I am also a Microsoft Partner and have 10 credits for support requests, I cannot create a support request here. Therefore, I have to post in this forum. I can log in to Office 365, PowerApps, Power Automate, and other services with MFA without any issues. However, when I log in to portal.azure.com, I am prompted for authentication again immediately after logging in, and I cannot proceed further from there.

I have created two tickets with Office 365 and Microsoft Entra ID, but neither ticket has successfully resolved the issue. Here is what we have tried so far:

  1. Disabled MFA, but MFA still appears.
  2. Successfully removed my guest account from other organizations.

The problem still persists. What can I do here? Can Microsoft Azure contact me since I still have 10 credits?


Gibt es noch etwas, bei dem ich helfen kann?

Microsoft Security | Microsoft Authenticator
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