Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,814 questions
Problems Logging In Due to Multi-Factor Authentication
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Vincent Rothländer
0
Reputation points
At the moment, I am unable to log in to Azure with my account (Global Administrator). Although I am also a Microsoft Partner and have 10 credits for support requests, I cannot create a support request here. Therefore, I have to post in this forum. I can log in to Office 365, PowerApps, Power Automate, and other services with MFA without any issues. However, when I log in to portal.azure.com, I am prompted for authentication again immediately after logging in, and I cannot proceed further from there.
I have created two tickets with Office 365 and Microsoft Entra ID, but neither ticket has successfully resolved the issue. Here is what we have tried so far:
- Disabled MFA, but MFA still appears.
- Successfully removed my guest account from other organizations.
The problem still persists. What can I do here? Can Microsoft Azure contact me since I still have 10 credits?
Gibt es noch etwas, bei dem ich helfen kann?
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