[URGENT] File upload error on Azure Open AI studio for fine-tuning

Question

I am attempting to fine-tune gpt-4o-mini on Azure AI Studio using a .jsonl file.

The uploaded jsonl file (either by file upload or through blob storage/ azure studio) raises the following error during file upload of the Training data step:
'''

File import error internalFailure: Service temporarily unavailable. Please try again later.

Trace ID : XXXXXX

Client request ID : XXXXXX

APIM request ID : XXXXXX
'''
This error has been reproduced for the last 3 days.

The file format is correct and passes the check during upload.

The error is raised shortly after the upload, and I cannot proceed to press the Next button.

I have owner permission and it is not a permission error.

The resource region is north central us.

Answer 1

Hi @Daniel Evans-Yamamoto,

Glad to know that your issue has been resolved. And thanks for sharing the information, which might be beneficial to other community members reading this thread as solution. Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", so I'll reiterate your response to an answer in case you'd like to accept the answer. This will help other users who may have a similar query find the solution more easily.

Question: [URGENT] File upload error on Azure Open AI studio for fine-tuning

Solution: Using the Sweden Central region has given positive results.

If you have any further questions or concerns, please don't hesitate to ask. We're always here to help.

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