Share via

Account Recovery Request

Carine Silva 0 Reputation points
2024-09-23T12:50:47.47+00:00

Dear Microsoft Support,

I am writing to request assistance with my personal Microsoft account. Unfortunately, I was recently assaulted and lost access to my Microsoft Authenticator app. As a result, I am unable to access my account.

Could you please help me reset my account or provide guidance on how to regain access? I appreciate any assistance you can offer during this difficult time.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,906 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. akinbade abiola 17,125 Reputation points
    2024-09-24T01:52:34.0266667+00:00

    Hello, regarding this you'd need to contact the support team to be redirected to product. As they can assist you regarding this.

    See https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.