Account Recovery Request

Question

Dear Microsoft Support,

I am writing to request assistance with my personal Microsoft account. Unfortunately, I was recently assaulted and lost access to my Microsoft Authenticator app. As a result, I am unable to access my account.

Could you please help me reset my account or provide guidance on how to regain access? I appreciate any assistance you can offer during this difficult time.

Answer 1

Hello, regarding this you'd need to contact the support team to be redirected to product. As they can assist you regarding this.

See https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2