Can't sign in to my work account due to authenticator app

Preksha Joshi 25 Reputation points
2024-09-23T14:10:22.35+00:00

I am trying to sign in to apps through my Microsoft work account, all the apps keep asking me to approve the account by asking me to type the code shown on the authenticator app, but there is no such notification showing the code on the authenticator app. There are no notifications in general for my work account. I have tried everything like updating the app, restarting the phone, etc.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,818 questions
0 comments No comments
{count} vote

Accepted answer
  1. NoOneCan 250 Reputation points
    2024-09-26T14:34:02.9433333+00:00

    Are you admin or end user?

    For end user contact your Office 365 admin. (i.e. you may contact the person who gave you your Microsoft 365 user account and password for further assistance).

    0 comments No comments

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.