I cant access my customers tenant because of a conditional acces policy called "phishing resistent mfa for admins"

Frederik Franklin Klingenberg 0 Reputation points
2024-09-24T06:47:35.9933333+00:00

I called microsoft yeserday, was rerouted 3 times before someone could create a ticket for me and said answer time was just a couple of hours and then the data protection team would call me. this "should" be a simple fix i tought, it is really urgent as my customer the owner cant acces his mail or anything. i called microsoft again today and she just said they are very busy.

okay i would not have had a problem with that if the other guy didnt say that i would get a call in 2 hours. This is Extremely urgent, and i cant even acces the case myself because i cant log on with the account thats locked out!!

Please help fast!
Case ID
Best Regards
Frederik

Azure Policy
Azure Policy
An Azure service that is used to implement corporate governance and standards at scale for Azure resources.
892 questions
0 comments No comments
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.