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List call records API returns 200 but no call records

Hu, Hao 20 Reputation points
2024-09-24T13:31:41.52+00:00

I was using the List call records API with filter on participants (the participant ID below was copied from the document, I am using the correct one from my account)

GET https://graph.microsoft.com/v1.0/communications/callRecords?$filter=participants_v2/any(p:p/id eq '821809f5-0000-0000-0000-3b5136c0e777')

The API was working for me until yesterday. The API returns code 200 while no call record was returned.

Any idea what happened?

Kevin

Microsoft Security | Microsoft Graph

Answer accepted by question author

  1. Saranya Madhu-MSFT 2,375 Reputation points Microsoft External Staff
    2024-09-25T09:21:21.62+00:00

    Hello Hu, Hao,

    It is a recent outage, and the issue is faced by everyone in community, and I am able to reproduce. Microsoft is working on the issue.

    I would recommend you raise a support case with Microsoft Graph, a Support Engineer will be able to look into this issue and assist you better. You can raise support ticket from New support request - Microsoft Entra admin center or https://admin.microsoft.com/#/support/requests.

    Hope this helps.

    If the answer is helpful, please click Accept Answer and kindly upvote it. If you have any further questions about this answer, please click Comment.

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