List call records API returns 200 but no call records

Question

I was using the List call records API with filter on participants (the participant ID below was copied from the document, I am using the correct one from my account)

GET https://graph.microsoft.com/v1.0/communications/callRecords?$filter=participants_v2/any(p:p/id eq '821809f5-0000-0000-0000-3b5136c0e777')

The API was working for me until yesterday. The API returns code 200 while no call record was returned.

Any idea what happened?

Kevin

Answer 1

Hello Hu, Hao,

It is a recent outage, and the issue is faced by everyone in community, and I am able to reproduce. Microsoft is working on the issue.

I would recommend you raise a support case with Microsoft Graph, a Support Engineer will be able to look into this issue and assist you better. You can raise support ticket from New support request - Microsoft Entra admin center or https://admin.microsoft.com/#/support/requests.

Hope this helps.

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