Hello @Aditi Mokashi
One thing you can check is whether the storage account firewall is configured to allow traffic from the region where your function app is located. If your function app is located in a different region than your storage account, you need to add the outbound IP addresses of your function app to the storage account firewall rules for the region where your function app is located.
Another thing you can check is whether the storage account connection string in your function app is correct. You can find the storage account connection string in the AzureWebJobsStorage
application setting.
Make sure that the connection string is updated with the latest storage account key. If you have already checked these things and are still unable to access the storage account, you can try enabling diagnostic logging for your function app.
This will help you identify any errors that might be occurring when your function app tries to access the storage account.
To enable diagnostic logging, you can follow the steps mentioned in the following document: Enable diagnostics logging.
I hope this helps.