Administrator permission issues on window 10

Question

Hello, I recently bought my laptop off of a dad whose child used it orginally and I cannot perform administrator actions. There is only one account on the laptop and it appears to have administrator permissions when I go on control panel-change account type. On there, it actually says there's two accounts, my account and "Administrator", but both have administrator permissions. I have tried using this

1. Open File Explorer (press Windows logo + E), navigate to This PC > Local Disk (C:)> Users >Select

your User profile.

2. Right click on your User profile and select Properties.

3. Click the Security tab, under Group or user names menu, select your user name and click onEdit.

4. Click on Full control check box underPermissions for authenticated users and click on Apply and OK.

5. Select Advanced under Security tab.

6. Select your User profile under Permission entries and check on Edit, customize the permissions level and

click OK.

7. Check the option Replace all child object permissions entries with inheritable permission entries from

this object.

8. Click on Apply and OK to save changes and check if the issue is resolved.

But it already said I had full control on my user account. However, I still get the exact same message one would get if they weren't an administrator, saying "You need permission to perform this action". I am entirely at a loss, I have tried:

1. Hold the Windows Key while pressing “R” to bring up the Windows Run dialog box.
2. Type: net user administrator /active:yes
3. Press “Enter“.

but this also does not work for me, I did this on command prompt and it said the action was done successfully but I still cannot do administrator actions. I don't have a password on my laptop as it's in my house and I only use it for games, but this is very frustrating because it seems like I've followed all the steps correctly and there's been no result. I can't help but think that maybe the laptop was set up for a child originally, but it doesn't make sense to me that it would appear as though I had administrator power anyway.

Answer 1

Hi Efiae. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

If you were able to enabled built-in Admin (used only for emergencies BTW) then you need to Log off and then log back in using the new Admin account with no password.

You should then be able to create a new Admin Local Account by the same name in Settings > Accounts > Family & Other People, sign into it, move your files over, test all programs run correctly: http://www.howtogeek.com/226540/how-to-create-a...

Then when ready you can delete the old in the same place as above, and convert the new account to your MS account if desired:

https://www.tenforums.com/tutorials/5375-switch...

If this doesn't work then I'd Reset using the deep clean (back up files first) https://www.zdnet.com/article/windows-10-tip-re... or if that fails do the Clean Install which should get you past all difficulties as it has millions of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki...

You may need to create bootable media to access Repair Mode or do the Clean install:

To create Windows 10 Installation Media on another PC install Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m.... Uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Troubleshoot Options to try a Reset.

If that fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof. Everything needed to get the best possible Clean Install is here: http://answers.microsoft.com/en-us/windows/wiki.... It is a better install than any amount of money can buy and a great learning experience that will make you the master of your PC because you will learn what works best and how to apply it with your own hands.

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

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Answer 2

Hi, since you just bought this laptop I would do a fresh clean install of the OS, use the media creation tool from MS, install the same version that is on the laptop now, it will automatically activate the licence for you and you can create your own user account.