Microsoft Teams is designed primarily for licensed users within an organization, but there are certain features and configurations that might allow broader access. For example, Teams meetings can be joined by external participants if the meeting organizer has enabled it. When scheduling a Teams Town Hall (which is similar to a Teams Live Event), the internal and external access can be controlled by the settings chosen by the organizer:
- People within the organization:
This option usually restricts the event to licensed users within the organization. Unlicensed users typically will not have access unless they are granted specific guest access permissions or similar allowances set by your IT admin.
- Public:
This allows external participants to join, and this is why unlicensed users can join when set to Public.
Given your scenario, if the Teams Town Hall is restricted to people within the organization and you try to include unlicensed users in your tenant, they would generally need to have some form of licensing or guest access enabled to participate.
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