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Universal print printing job stuck pending but a restart of printer gets them printed
Jeff Davis
5
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Hello- we have a new Brother MFC-L5915DW which supports Universal Print. The machine works fine; however, when a user send multiple jobs to it, sometimes they get stuck in 'pending' status and will not print unless we restart the printer. Is there a simpler solution or perhaps something that can be adjusted in the Universal Print dashboard?
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RK 1 Reputation point2025-03-28T14:05:49.3166667+00:00 Same issue with several C300i Konicas, using the native Konica UP app. ~Once a week we have to bounce a Bizhub to get the print jobs flowing from UP. Upload time shows in the admin console, so it looks like the jobs are stuck at MS, but restarting the printer 'fixes' it?? That suggests a comms problem between Device and UP agent/app that gets reset on restart.
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