FSlogix hangs at signout on Azure AVD

Timothy McNamara 0

Sometimes when a user signs out the fslogix service hangs

Mahesh Goud Juvvadi 1,060 Reputation points Microsoft Vendor

2024-09-26T21:19:09.2133333+00:00
Hi Timothy McNamara,

Thank you for reaching out to the Microsoft Q&A platform.

Based on your question, description we understand that you are facing an issue with the fslogix service hang.

Could you please provide us the below required information for better understanding and drive the further troubleshoot.

What version of FSLogix are you currently using? Have you recently updated?

Is this issue happening for all users or specific users?

Have you reviewed the Event Logs for any errors or warnings related to FSLogix?

What are the CPU and memory utilization metrics on the session host during the sign-out process? Are they high?

Have you checked the FSLogix logs for any specific errors or warnings during the sign-out process?

Thank you.
Neuvi Jiang 1,300 Reputation points Microsoft Vendor

2024-09-27T07:54:47.73+00:00

Hi Timothy McNamara,

Thank you for posting in the Q&A Forums.

Check and clean the registry:

Regularly check and clean useless registry entries, especially those related to user logout. This can be done by using a registry cleaning tool or manually editing the registry.

Optimize system resources:

Ensure that the Azure AVD environment has sufficient CPU, memory, and disk space. Adjust the specifications of the virtual machines according to the actual demand to ensure stable system performance.

Update and patch software:

Regularly check and update FSlogix and other related software to the latest version to fix known bugs and performance issues. Also, follow update bulletins from Microsoft and other software vendors for the latest security patches and performance improvements.

Check the network connection:

Ensure that the network connection is stable and reliable. Avoid network-intensive operations during the logout process to minimize the possibility of network delays and interruptions.

Review logs and error reports:

Check the log files of FSlogix and related services for detailed information about the hang phenomenon. This information can help you identify the root cause of the problem and take appropriate measures to resolve it.

Best regards

NeuviJ

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Mahesh Goud Juvvadi 1,060 Reputation points Microsoft Vendor

2024-09-27T19:02:00.92+00:00

Hi Timothy McNamara,

Could you please go through my comment and provide us the required information to drive the further troubleshoot.

Looking forward to your response and appreciate your time on this.

Thank you.
Mahesh Goud Juvvadi 1,060 Reputation points Microsoft Vendor

2024-09-30T08:30:59.6166667+00:00

Hi Timothy McNamara,

Could you please go through my comment and provide us the required information to drive the further troubleshoot.

Looking forward to your response and appreciate your time on this.

Thank you.

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FSlogix hangs at signout on Azure AVD

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