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create Identity validation failed

kingsofthwdash 45 Reputation points
2024-09-27T01:45:26.5333333+00:00

My organization is Beijing Kingsoft Security Software Co., Ltd. Our company's official website is www.ijinshan.com.I encountered a failure when creating Identity validation, and twice I was asked to provide domain purchase invoices or registry confirmation records. I have provided the domain certificate and domain records, but it still hasn't been approved, and no reason for the failure has been provided. What should I do? I hope to receive your reply.

Thank you.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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  1. Meha-MSFT 1,280 Reputation points Microsoft Employee Moderator
    2024-10-25T22:08:45.51+00:00

    I have reached out to the validation team and waiting to hear back from them on what else is required in your case. Thank you for your patience.

  2. Meha-MSFT 1,280 Reputation points Microsoft Employee Moderator
    2024-10-11T22:08:48.43+00:00

    Reaching out to the team to verify the upload issue. Please ensure the document has ifnormation wrt the

    entity being validated. However, the requirements for documentation here:

    https://learn.microsoft.com/en-us/azure/trusted-signing/quickstart?tabs=registerrp-portal%2Caccount-portal%2Ccertificateprofile-portal%2Cdeleteresources-portal#important-information-for-public-identity-validation
    More documentation If we need more documentation to process the identity validation request, you're notified through email. You can upload the documents in the Azure portal. The documentation request email contains information about file size requirements. Ensure that any documents you provide are the most current. - All documents submitted must be issued within the previous 12 months or where the expiration date is a future date that is at least two months away. - If it is not possible to provide additional documentation, please update your account information to match any legal documents already provided or your official Company registration details. - When providing official business document, such as business registration form, business charter, or articles of incorporation that list the company name and address as it is provided at the time of Identity Validation request creation. - Ensure the domain registration or domain invoice from registration or renewal that lists the entity/contact name and domain as it is state on the request.

  3. Meha-MSFT 1,280 Reputation points Microsoft Employee Moderator
    2024-10-09T20:59:23.6+00:00

    This is what we heard back - Upon review, we identified that the documents do not match the information you entered for your account.

    Please ensure the doucments uploaded match the entity you are validating.

  4. Meha-MSFT 1,280 Reputation points Microsoft Employee Moderator
    2024-10-08T23:13:18.1233333+00:00

    We have reached out to the validation team here and will get back.

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  5. kingsofthwdash 45 Reputation points
    2024-10-08T02:10:34.2+00:00

    Can someone help me solve this?

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