Cannot log in Onedrive App throught my laptop

Question

Hello

I tried to log in via my personal account and it always shows loading my device. I re-installed the app and restart my laptop but it has the same issue all the time.

Answer 1

Hi,

Do you enable anti-virus software or firewall on your computer?

I suggest you disable anti-virus software and firewall, then check if you can sign in the account.

I also suggest you go to OneDrive for web: https://onedrive.live.com and check if you can sign the account.

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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