Billing automatic increasing even after disabling Microsoft defender

Question

Hi Team,

I have taken new subscription as pay-as-go, it's not even 30 days, i pro-actively do all necessary step to avoid billing, but suddenly i saw billing started for Microsoft defender for cloud.

I saw a note about microsoft defender , it should be free for first 30 days , also even after disable defender , the billing did not stop, it's increasing ,please stop immediately and waived off the current cost .

Thanks,

Ranjan

Answer 1

Hi Ranjan,

Please create a new billing support request using my instructions below. There is no charge for billing support.

Use this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_GTM/ModernBillingMenuBlade/~/supportrequest

Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

In the upper left corner, click Return to support request

Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

Please click Accept Answer and upvote if the above was useful.

Thanks.

-TP