Why dont I receive password reset email from accounts?

Question

I'm not receiving password reset emails from company's I deal with when I forget or lost the password. I've done this with several company websites and never get their email. I deleted all the rules in Outlook and that didnt matter. I check junk folder too.

Answer 1

Hi @MAI

Welcome to our forum!

Is your account a Microsoft account?

If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password.

Reset a forgotten Microsoft account password, please refer to: https://support.microsoft.com/en-us/account-billing/reset-a-forgotten-microsoft-account-password.

I'm not receiving password reset emails from company's I deal with when I forget or lost the password.

There are many ways to verify the security of your account, and you can check your verification method by referring to this article.

Also, the most important thing is to beware of phishing emails.

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