Trying to connect a third party app (Verizon One Talk) to connect contacts from Office 365 account

CZ 0

Trying to connect the Verizon One Talk app to use contacts from my Office 365 account.

I created an Enterprise app in my Azure account.
But the new app in Azure creates its own identifier.
When I sync from the OneTalk app, the default identifier it uses is different.

So getting an error:
AADSTS700016: Application with identifier 'd6362a18-da70-4152-ac59-eb4054c68507' was not found in the directory '****'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.

How do I change the app identifier in Azure?

Thank you in advance.

Navya 10,870 Reputation points Microsoft Vendor

2024-10-07T05:15:37.4333333+00:00
Hi @CZ

Thank you for posting this in Microsoft Q&A.

I understand that you are trying to connect a third-party app, Verizon One Talk, to connect contacts from your Office 365 account, but you are encountering an error: AADSTS700016: Application with identifier 'd6362a18-da70-4152-ac59-eb4054c68507' was not found in the directory '****'.

To resolve this issue, make sure to use the identifier (Entity) value that is present in the enterprise application while making the request.

To change the identifier in the enterprise application, please follow these steps:

Select your enterprise application.

Click on the single sign-on option from the left side > Under the basic SAML configuration, you will find the identifier > Click on the edit option to edit the identifier (Entity ID).

Hope this helps. Do let us know if you any further queries.

Thanks,

Navya.
Navya 10,870 Reputation points Microsoft Vendor

2024-10-09T08:07:18.1033333+00:00

Hi @CZ

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

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Trying to connect a third party app (Verizon One Talk) to connect contacts from Office 365 account

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