Windows App KEEPS CRASHING everytime i try to add a workspace (i have mac OS 15 newest one)

Ryan Aquilar 0 Reputation points
2024-10-03T16:29:14.33+00:00

So I have a brand new mac laptop......i always used Microsoft remote desktop app and it always worked fine. Recently they changed the name to "Windows App' and i downloaded it from the app store and it opens fine but every time i try to add a workspace the app crashes and closes. its ONLY with this windows app everything else on my computer works fine. I contacted Microsoft support and they tried to tell me to contact apple support and that its my device config even though its MICROSOFTS APP that is the issue. If anyone can help me with this i would be so grateful. I have updated the software (macOS)....did the unchecking of hardware acceleration and proxy in windows app settings....restarted computer multiple times.....uninstalled and reinstalled....nothing works. Please help!!!

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Karlie Weng 18,581 Reputation points Microsoft Vendor
    2024-10-10T00:09:47.93+00:00

    Hello,

    Could you please let me know which version of the Windows App you are using?

    It appears that the issue was resolved in a recent update, specifically up to version 11.0.4. The latest release is version 11.0.5. You might want to update the software and see if that resolves the problem.

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