I can't log in to my account from the app itself.

Джам Семенавна 0 Reputation points
2024-10-04T17:07:12.0166667+00:00

When I log into my account, I get an error at the end of registration and try later, but I repeat later, and again the same error. I can log in from the sites, but there is an error from the application.

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Crystal-MSFT 53,826 Reputation points Microsoft External Staff
    2024-10-07T01:14:44.2833333+00:00

    @Джам Семенавна, Thanks for posting in Q&A. From your description, it seems there is conditional access policy configured in your environment which enforce the device to enroll into Intune when sign in the application. If there's any misunderstanding, please let us know.

    And from your description, it seems to be failed when you enroll the device. Please let us know which platform we use. iOS or Android? Please ensure all the prerequisites are met and manual enroll the device with relative enrollment method to see if it can be successful.

    https://learn.microsoft.com/en-us/mem/intune/fundamentals/deployment-guide-enrollment

    Meanwhile, to enroll device into Intune, please ensure the user we use have Intune license assigned.

    Please check the above information and if there's any update, feel free to let us know.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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