I am not able to login to azure portal

Question

I am not able to login to azure portal

ARPIT AGRAWAL 0

Sign-in failed

Error code: AADSTS5000224

Error message: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: dfdb5a80-4b1e-40a6-b7b9-93c89d624f00 Correlation ID: f569c0e9-1b45-4b53-9583-f3427ca51581 Timestamp: 2024-10-04 20:23:28Z

Raja Pothuraju 20,885 Reputation points Microsoft External Staff

2024-10-05T14:57:33.83+00:00
Hello @ARPIT AGRAWAL,

Thank you for posting your query on Microsoft Q&A.

Based on the error message, it appears that authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To assist you in re-enabling authentication, I’ll need a few details to coordinate with our engineering team. Please share the following information via email, as it contains personally identifiable information (PII):

The affected tenant’s onmicrosoft.com domain name

The Global Administrator’s User Principal Name (UPN)

Once I receive these details, I will work with the engineering team to re-enable authentication in your tenant.

You can reach me at 'AzCommunity@microsoft.com' with the subject line "Attn: Pothuraju" and include the link to this thread in the email body.

I look forward to your response.

Thanks,
Raja Pothuraju.
Raja Pothuraju 20,885 Reputation points Microsoft External Staff

2024-10-07T20:57:59.5233333+00:00

Hello @ARPIT AGRAWAL,

We haven’t heard from you on the last response and was just checking back to see if you would like to work on this issue to get re-auth. Please share the required details over email.
Raja Pothuraju 20,885 Reputation points Microsoft External Staff

2024-10-10T22:31:46.7833333+00:00

Hello @ARPIT AGRAWAL,

We haven’t heard from you on the last response and was just checking back to see if you would like to work on this issue to get re-auth. Please share the required details over email.

1 answer

Your answer

Raja Pothuraju 20,885 Reputation points Microsoft External Staff

2024-10-05T14:57:33.83+00:00

Hello @ARPIT AGRAWAL,

Thank you for posting your query on Microsoft Q&A.

Based on the error message, it appears that authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To assist you in re-enabling authentication, I’ll need a few details to coordinate with our engineering team. Please share the following information via email, as it contains personally identifiable information (PII):

The affected tenant’s onmicrosoft.com domain name

The Global Administrator’s User Principal Name (UPN)

Once I receive these details, I will work with the engineering team to re-enable authentication in your tenant.

You can reach me at 'AzCommunity@microsoft.com' with the subject line "Attn: Pothuraju" and include the link to this thread in the email body.

I look forward to your response.

Thanks,
Raja Pothuraju.
Raja Pothuraju 20,885 Reputation points Microsoft External Staff

2024-10-07T20:57:59.5233333+00:00

Hello @ARPIT AGRAWAL,

We haven’t heard from you on the last response and was just checking back to see if you would like to work on this issue to get re-auth. Please share the required details over email.
Raja Pothuraju 20,885 Reputation points Microsoft External Staff

2024-10-10T22:31:46.7833333+00:00

Hello @ARPIT AGRAWAL,

We haven’t heard from you on the last response and was just checking back to see if you would like to work on this issue to get re-auth. Please share the required details over email.

Answer 1

Abiola Akinbade 26,980

Looks like an issue with your tenant. See similar issues here:

https://learn.microsoft.com/en-us/answers/questions/1627052/failed-to-get-access-token-for-azure-speech-ppe-en

I would recommend you create a ticket here:

https://azure.microsoft.com/en-us/support/create-ticket

Also see global support phone numbers:Global Customer Service phone numbers - Microsoft Support

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

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I am not able to login to azure portal

1 answer

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