try to integrate to the azure synapses with the zoho linked service but it occurring some error

Question

try to integrate to the azure synapses with the zoho linked service but it occurring some error

Naresh 0

i was trying to connect azure to the zoho(preview) but i placed all the details correct but still it showing error Screenshot 2024-10-06 163012.png

phemanth 15,320 Reputation points Microsoft External Staff

2024-10-09T07:22:47.8333333+00:00

@Naresh We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
phemanth 15,320 Reputation points Microsoft External Staff

2024-10-10T05:40:26.7166667+00:00

@Naresh just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

1 answer

Your answer

phemanth 15,320 Reputation points Microsoft External Staff

2024-10-09T07:22:47.8333333+00:00

@Naresh We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
phemanth 15,320 Reputation points Microsoft External Staff

2024-10-10T05:40:26.7166667+00:00

@Naresh just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Answer 1

@Naresh

Thanks for reaching out to Microsoft Q&A

The error message indicates that the connection to Zoho failed due to an authentication issue. The error code 9603 suggests that there is a problem with the authentication credentials or the authentication process.

To resolve this issue

Verify the authentication credentials: Ensure that the Client ID, Client Secret, and Refresh Token are correct and valid. You can obtain these values from the Zoho Developer Console.
Check the authentication scope: Make sure that the authentication scope is set correctly. The scope should include the necessary permissions to access the Zoho data.
Validate the redirect URI: Ensure that the redirect URI is correct and matches the one registered in the Zoho Developer Console.
Check the authentication flow: Verify that the authentication flow is correct. The flow should involve redirecting the user to the Zoho authorization page, where they can enter their credentials and authorize the connection.

Test the connection: Once you have updated the authentication credentials and scope, test the connection again to ensure that it is successful.

Hope this helps. Do let us know if the issue persists

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try to integrate to the azure synapses with the zoho linked service but it occurring some error

1 answer

Your answer