Lost Microsoft Authenticator Codes

Isaac Maffeis 5 Reputation points
2024-10-08T08:10:54.7766667+00:00

Good morning, I present my problem in the hope that someone can help me.

I had to forcefully reset my phone and thus lost all the codes contained in Microsoft Authenticator, I don't remember if the backup was active, the additional problem is that I may have overwritten the backup with the new access, because I did not log in following the correct procedure. Now I find myself locked out of very important accounts for months with no possibility of recovering them. I have already contacted technical support who kindly redirected me to various addresses and then disappeared... I wanted to ask if anyone has had a similar problem and how I should proceed in this case.

Thank you.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,669 questions
0 comments No comments
{count} vote

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.