Cannot share system audio in Microsoft Teams

Question

When I want to share system audio, I get the attached error.

I kind of understand the root of the problem. When I install the Realtek High Definition Audio codec, the audio sharing function gives this error. When I uninstall my sound drivers and let the windows install the drivers itself, the audiosharing function works, in which case I cannot use full functions of the sound chip of my motherboard (such as equilizer, higher impedance etc.). When I plug a wireless device, the audio sharing function works again. So the problem is the Realtek codecs.

Is there anyway to solve this problem?

Answer 1

Hi @Can Ali Çetin

Please insure the following and report back:
*OS is fully up to date
*Microsoft Teams is up to date
*The driver and/or firmware versions for your audio card are up to date

Teams and your computer need to be set to the same speaker. Adjust your computer’s audio output in your system settings, and your Teams audio output in your device settings in Teams. For more reference:

https://support.microsoft.com/en-us/office/share-sound-from-your-computer-in-a-teams-meeting-or-live-event-dddede9f-e3d0-4330-873a-fa061a0d8e3b?ui=en-us&rs=en-us&ad=us

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