system center cervice manager 2019

Moonlight 176 Reputation points
2020-12-24T22:27:30.557+00:00

Hello

I am trying to install service manager 2019 and i have below error .

How can i rectify this issue?

An error occurred while executing a custom action:_PreRegisterExtensionsDeferred
This upgrade attempt has failed before permanent modifications were made. Upgrade has successfully rolled back to the original state of the system. Once the correction are made, you can retry upgrade for this role.

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Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
209 questions
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Accepted answer
  1. Moonlight 176 Reputation points
    2020-12-26T16:57:23.083+00:00

    I have used SQL 2017 and it is working now with no issues.

    Many thanks


9 additional answers

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  1. MT 1 Reputation point
    2022-03-31T10:24:14.243+00:00

    I solved this issue by updating the SQL Server 2019 to CU15.

    Check your SQL version with following query:
    Select @@version

    If it shows 2019 RTM you can try and update to 2019 CU15 (or the newest to date)

    microsoft.com/en-us/download/details.aspx?id=100809

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