Hello,
Here are some things you can check and steps you can take to try to check the issue:
Verify Sysprep Status: Make sure the sysprep process completed successfully without errors. An incomplete sysprep could cause issues with the capture process. Check the sysprep logs located at C:\Windows\System32\Sysprep\Panther for any error messages.
Check VM Generation: If you’re using a Generation 2 VM, ensure that the boot settings are correct and that secure boot is not interfering with the PXE boot process. You may need to disable secure boot temporarily for the capture process.
Storage Controller Drivers: Verify that the Windows PE (WinPE) environment used for capturing has the necessary storage controller drivers to see the VM’s disk. If the drivers are missing, WinPE might not recognize the disk.
WDS Capture Wizard Cannot See Disk - Microsoft Q&A
Best Regards,
Hania Lian
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