How can I reschedule a test that I was unable to access due to a problem verifying my personal information?

Nawarh Banaeem 0 Reputation points
2024-10-14T19:24:40.42+00:00

I faced a problem verifying my personal information in exam online AI-900 foundation . Nothing appeared from the barcode and I did not receive a message on the phone. As for using the site itself via the laptop, it did not allow me to click to choose the type of proof and I was not able to enter the test. Please help me as soon as possible because I need to reschedule the test as soon as possible.41e70d7e-3152-4aee-b1cc-35403a9363ad

d63fa4c4-0667-42fe-93ec-d1b1c172ec8e

6e20d31d-1572-403b-a4ce-e463322ae080

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
39,786 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Andreas Baumgarten 111.4K Reputation points MVP
    2024-10-14T19:29:22.1633333+00:00

    Hi @Nawarh Banaeem ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Exam Registration/Scheduling

    Microsoft Certification - Profile/MCID Assistance

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

    or "Ask a new question >" and Learn/Cert Moderators will help you.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.