If I update Office 365 connector url in Microsoft Teams, can't I use the existing url?

Question

If I update Office 365 connector url in Microsoft Teams, can't I use the existing url?

박상혁 (Parker) 0

404 error occurs when you update Office 365 connector url in Microsoft Teams and then send a request to the existing url.

In this case, there is no safe way to update. Shouldn't the existing url be temporarily available as well?

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Answer 1

Anonymous

Hi @박상혁 (Parker)

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to Teams Development which is not in our support scope. To better help you solve your problem, please add the Teams Development tag to your post. Thanks for your understanding and patience!

The following suggestion is for your reference:

Create connectors for Microsoft 365 Groups

Manage Microsoft 365 connectors and custom connectors

After you update the Office 365 connector URLs in Microsoft Teams, the existing URLs generally won't continue to work. This is because the update process involves reconfiguring the connectors to ensure that they meet the latest security and functionality requirements. If you send requests to the old URLs after the update, you might get 404 errors.

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Anonymous

2024-10-17T02:34:31.4033333+00:00

Hi @박상혁 (Parker)

I am checking the status of this case. Please let us know if you would like further assistance.

Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.

Thank you for your understanding and patience!
박상혁 (Parker) 0 Reputation points

2024-10-17T04:32:56.2533333+00:00

So, do I have to risk the suspension of the existing service for the url update?

After updating url, it will not be a normal service until modify the source and release it. That's not a good way to do it.
Sayali-MSFT 4,531 Reputation points Microsoft External Staff Moderator

2024-10-18T08:18:21.71+00:00

Hi @박상혁 (Parker)- Updating the Office 365 connector URL in Microsoft Teams without causing service disruption can indeed be challenging. The risk of service suspension during the URL update is a valid concern, especially if the existing URL becomes unavailable immediately after the update.
박상혁 (Parker) 0 Reputation points

2024-10-20T23:07:28.1333333+00:00

OK, then is there any other way?
Can't you issue a new URL and provide a way to use it with an existing URL by the end of this year, just like creating a new connector?
Sayali-MSFT 4,531 Reputation points Microsoft External Staff Moderator

2024-10-21T11:04:46.8266667+00:00

One possible workaround is to ensure that the existing URL remains temporarily available during the update process. This can be achieved by setting up a redirect from the old URL to the new one. This way, any requests sent to the old URL will be automatically redirected to the new URL, preventing the 404 error.

Additionally, it's important to check if there are any specific configurations or settings in Microsoft Teams or Office 365 that need to be adjusted when updating the connector URL. Sometimes, there might be caching issues or other factors that can cause the 404 error.
박상혁 (Parker) 0 Reputation points

2024-10-22T01:30:48.6733333+00:00

Yes, that’s exactly the solution I am looking for, and it needs to be handled by MS. You mentioned that a redirection should be set up so the previous URL can be temporarily used, but how can the redirection server know the new URL in advance and patch it? After I click the URL update button, there will still be a service disruption until I can patch the new information on my server.
Sayali-MSFT 4,531 Reputation points Microsoft External Staff Moderator

2024-10-28T07:18:23.0666667+00:00

You can consider using temporary redirects. This involves setting up a temporary redirect from the old URL to the new URL. This ensures that any requests sent to the old URL are automatically redirected to the new URL, preventing a 404 error and maintaining service continuity.
Also,If you have control over the infrastructure, you can implement custom middleware that processes incoming requests, replaces the old URL with the new one, and forwards the request to the target endpoint. This way, the middleware handles the transition, ensuring that the service remains uninterrupted

Answer 2

박상혁 (Parker) 0

Yes, that’s exactly the solution I am looking for, and it needs to be handled by MS. You mentioned that a redirection should be set up so the previous URL can be temporarily used, but how can the redirection server know the new URL in advance and patch it? After I click the URL update button, there will still be a service disruption until I can patch the new information on my server.

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If I update Office 365 connector url in Microsoft Teams, can't I use the existing url?

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