The Storage container selected by file upload in azure iot hub cannot be saved

Question

The error message is as follows:

There was a problem updating your IoT hub to change file upload settings. An unexpected error occurred while updating your IoT hub. Error message: Another update operation is in progress, retry later. If you contact a support representative please include this correlation identifier: b5154b78-0f6d-4310-b2f3-2815ade573cc, timestamp: 2024-10-16 01:21:05Z, errorcode: IH500005.

Multiple attempts at this will give you an error

Answer 1

Hi minew,

This usually happens when the IoT Hub is already busy with another update in the background. Azure doesn’t allow multiple updates at the same time, so it just blocks the new request with that error.Even if you don’t see anything running, something might still be processing or stuck. I’ve seen this happen when changes are triggered back-to-back.Best thing to do is wait for a few minutes (5–10 mins) and try again. Most of the time it clears on its own.If it still keeps failing, try refreshing the portal or retry from CLI once.And if nothing works, raise a support ticket with that correlation ID — they can check what’s stuck behind the scenes.

Thanks & Regards,
Saravanan Ganesan