Inquiry About Funding Discrepancy and Department Contact

Mahesh Babu Gadhamsetty 20 Reputation points
2024-10-16T08:31:52.2+00:00

Eligible for $25,000 based on application criteria, but only received $5,000. Which department should be contacted for clarification? Is it the billing department or another department?

Attached are the eligibility criteria from Microsoft and the fulfilled criteria.

Why has only $5,000 been received instead of the expected $25,000?
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WhatsApp Image 2024-10-16 at 1.54.03 PM

Azure Startups
Azure Startups
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Ryan Hill 28,386 Reputation points Microsoft Employee
    2024-10-18T16:07:51.5166667+00:00

    Thanks for posting your question @Mahesh Babu Gadhamsetty.

    I've looked into this and determined you haven't met all the requirements just yet. In order to get to the $25k sponsorship, you must spend at least half of your initial $5k credits in addition to the other requirements. You can find more details under How do I get an Azure credit offer of $25,000?.

    Once you've spent $2500, you should get promoted into the next level.

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