Module dont finish

Question

I am doing the module in the Mexican Spanish version and when I get to the end of the module the complete module button does not appear, I have tried to put it in English and it doesn't work either.

This question is related to the following Learning Module

Answer 1

Hi Carlos Rafael Sierra Castillo,

Thank you for reaching out on the Microsoft Q&A Forum.

It sounds frustrating that you've completed all the lessons, but the module still shows one as incomplete. Here are a few steps you can try to resolve the issue:

1. Log Out and Clear Cache: Please log out of your account, clear your browser cache, and then log back in to see if the progress updates.
2. Use Incognito/Private Mode: Try accessing the module from an incognito or private browsing window, as this can sometimes bypass any session-related issues.
3. Switch Browsers: If the above steps don't work, try using a different browser and see if the module updates correctly.

If the issue persists, it could take some time for the system to register your progress. I recommend checking back after a few hours and refreshing the page to see if the module is marked complete.

Please don't hesitate to reach out again if the problem continues. We're here to help!

If you have found the answer provided to be helpful, please click on the "Accept Answer and Upvote" button so that it is useful for other members in the Microsoft Q&A community.