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Hi! I am experiencing an issue of not being able to use Azure Services. I have a student subscription and recently I have renewed the credits to 100$ and currently it is now only 92$. The credits keep on getting deducted day by day but I am not able to access my deployed applications due to a "Don't have subscription page". Azure provides me three options to consider to continue using Azure services. How can I able to get access again to my applications using my Student subscription?
Below is the exact image of the issue that I am experiencing.
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 20%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Hii RAFAEL MARTINEZ
Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.
Log in to the Azure portal to see if your student subscription is active. It might be turned off if there are payment issues or if you've used up your credits. https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabled
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/azurestudents-subscription-disabled
Check the usage report in the Azure portal to see which services are using your credits. This will show you why your balance is going down. https://learn.microsoft.com/en-us/azure/cost-management-billing/understand/download-azure-daily-usage
Check that your billing information is correct, as mistakes can affect your subscription.
If you’re still having problems, submit a support request in the Azure portal for help with your account. https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request
If you have any further queries, do let us know.
If the answer is helpful, please click "Accept Answer" and "Upvote it".
Hii RAFAEL MARTINEZ
If you had a chance to see my comment to your question. If it was helpful, please click "Upvote" on my post let us know Thank you...!
Hi! Thanks for you r reply, I'm sorry I was a bit busy and took some time to reply. I did not find the subscription when I followed the first link you gave, however I found one in Home > Cost Management > Azure Subscriptions. I see that it is active, however I still can't use some services. Do you have any other recommendations?
Hii RAFAEL MARTINEZ
Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.
Check if you’ve reached any limits on your subscription, like the number of virtual machines or storage allowed.
Make sure you have permission to access the resources. Check the role assignments in the resource group.
Billing problems can limit your services, so check that your payment information is up to date.
Some services may not be available in your area. Check if the service you want is available where your resources are located.
If you have any further queries, do let us know.
If the answer is helpful, please click "Accept Answer" and "Upvote it".
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Hello RAFAEL MARTINEZ,
Thanks for your question.
You can click the azure for students you see in the screenshot, that is your subscription.
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola