Why Email disapear from a team channel by clicking on the edit icon.

Florian Rodehau 20 Reputation points
2024-10-22T10:49:56.13+00:00

I sent an email to one of my teams (to a channel of this teams). I can see it in the channel as new conversation. Now I click to the edit (pencel) icon in the context menu. Instantly the email disappears from the view and never will come back. In another app, on another PC or in the browser it is still there. The problem is also in the browser.

Microsoft Teams | Microsoft Teams for business | Other
{count} votes

Answer accepted by question author
  1. Anonymous
    2024-10-23T02:19:17.2466667+00:00

    Hi @Florian Rodehau

    Based on our testing, we were able to reproduce the issue.

    After some research we discovered that this is by design of Teams.

    This is because you can't edit the email sent to the channel, but you can choose to reply to the email.

    Thank you for your understanding and support.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



1 additional answer

Sort by: Most helpful
  1. Florian Rodehau 20 Reputation points
    2024-10-23T06:59:47.34+00:00

    Thank you. That I understand, but then you should remove the edit icon in case of an email content, give an expecting user Information or do nothing, but to hide the email content is not a good reaction.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.