Message from server: The server could not process the request because it is malformed or incorrect. 1040: NamedLocation with id a82be7bd-d265-4c27-983a-d40707b9b616 does not exist in the directory.

Question

Hi folks,

I was trying to update one of my existing CA policies and I met below error:

Message from server: The server could not process the request because it is malformed or incorrect. 1040: NamedLocation with id a82be7bd-d265-4c27-983a-d40707b9b616 does not exist in the directory.

 

I believe, this is being caused by the "MFA Trusted IPs" named location, as similar issues were reported with this in last 1- 2 months for this named location.

Could you please suggest any possible solutions to fix this?

PFB policy details:

Thanks

Answer 1

Hello @Apurva Pathak,

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue: Message from server: The server could not process the request because it is malformed or incorrect. 1040: NamedLocation with id a82be7bd-d265-4c27-983a-d40707b9b616 does not exist in the directory.

Solution: Resolved by @Apurva Pathak.

I have found a workaround that might be the easiest way to fix this problem without changing anything.

1. Open the network selector, click "exclude"
2. Click the link to open the named locations selection blade:
3. Click save without doing anything.

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Thanks,
Raja Pothuraju.

Answer 2

Solution is below: