In Entra Admin Centre, "External Identities" is not available under Identity for my Tenant.

Question

In Entra Admin Centre, "External Identities" is not available under Identity for my Tenant.

Andy Smith 0

I am trying to configure a signin user flow for access to a blazor app as it looks like I'm getting a 404 looking for the user flow

In the following doc:
https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-user-flow-add-application

advice is to..
"Browse to Identity > External Identities > User flows."
But "External Identities" is not available. I'm assuming this is a clue as to why I'm getting a 404 when attempting to sign in via the user flow.

Does the lack of the "External Identities" option mean I have set up the Tenant incorrectly? What have I missed when setting up my Tenant (which was created via the Azure portal, rather than the Entra Admin Centre)?

Andy Smith 0 Reputation points

2024-10-23T10:50:33.5633333+00:00

NB I can see the user flows. I'm trying to determine that my signin user flow is available for the Application (by following the link above)
Gudivada Adi Navya Sri 21,085 Reputation points Moderator

2024-10-24T01:49:26.2933333+00:00

Hi @Andy Smith

Thank you for posting this in Microsoft Q&A.

It seems your issue got resolved. If you have any further questions, please let me know.

To create user flow https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-user-flow-sign-up-sign-in-customers

register your application: https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-register-ciam-app?tabs=spa

Then you need add your application in to user flow under application section in user flow.

Thanks,

Navya.
Andy Smith 0 Reputation points

2024-10-24T08:17:14.19+00:00

No, my issue is not resolved. Was this an AI generated answer? Depressing state of affairs if it was.

The issue is that the advice in the article was to,,,
"Browse to Identity > External Identities > User flows." But "External Identities" is not available.

What would have caused this and how do I fix it?
Gudivada Adi Navya Sri 21,085 Reputation points Moderator

2024-10-25T05:02:25.13+00:00

Hi @Andy Smith

Can we work on this thread offline. Please send us an email on azcommunity [at] microsoft [dot] com with Sub - "ATTN: Navya" and following details in the email body: Link to this thread/post. We can connect offline and discuss further on this.
Gudivada Adi Navya Sri 21,085 Reputation points Moderator

2024-10-28T08:42:06.7333333+00:00

Hi @Andy Smith

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, We can connect offline and discuss further on this.