Azure Notification Hub - Querying Notification Delivery Results by Tracking ID

Question

How can the delivery results of notifications sent through Azure Notification Hub be tracked using the Tracking ID?

We met a issue where we want to track the delivery of notification

Normally, the Notification ID is used for obtaining the outcome results, but in this case, only the Tracking ID is available. What methods can be employed to query the notification's send results using the Tracking ID?

Do we have kusto log for this ?

Answer 1

Yen Chiang Liu, Apologies for the delayed response.

As you have mentioned, we can leverage this' function to fetch the outcome via notificationId but not trackingId : NotificationHubClient.GetNotificationOutcomeDetailsAsync(string notificationId),

• NotificationHubClient.GetNotificationOutcomeDetailsAsync Method
• Sample SendPushSample:

Just to highlight, successful notifications mean simply that push notifications have been delivered to the external PNS (for example, APNs for iOS and macOS or FCM for Android devices). It is the responsibility of the PNS to deliver the notifications to target devices. Typically, the PNS does not expose delivery metrics to third parties.

Please check this Azure doc: What telemetry features are available?

I'm checking on this internally and will post back as soon as I have more updates.