M365x tenant login issues (CDX portal)

Question

Hello,

since recent usage changes came into effect on CDX portal (https://cdx.transform.microsoft.com/), I lost access to the following tenant, although having an approved usage extension on it.

Sign-in attempts result in a loop, although no error is presented. I keep being redirect to the office.com homepage.

Could you help me unblock access to this tenant, please?

Thanks,

Regards,

Answer 1

Hello @Miguel Mendes, Thank you for connecting offline to check the issue.

The issue you were facing occurred because your tenant was identified as one of the CDX tenant which caused it to be blocked. To resolve this, we reached out to the Product Group team internally. They have since unblocked your tenant, and please check and confirm, if you are able to access it successfully or not.

I hope this information is helpful. Please feel free to reach out if you have any further questions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Thanks,
Raja Pothuraju.

Answer 2

Hello Raja,

problem resolved.

Thank you for your help!