Intermittent 403 "UnknownError" from Microsoft Graph Security Alerts API

fs 5 Reputation points
2024-10-24T10:07:56.58+00:00

We are using the Microsoft Graph API (/security/alerts) to ingest security alerts. Our clients set up a Microsoft Entra ID app with SecurityEvents.Read.All permissions, and we use access tokens to fetch the alerts on their behalf.

Lately, some integrations have been intermittently receiving 403 errors with the response code "UnknownError". This issue is inconsistent, affecting only some customers, and seems to resolve itself for 12 hours before returning again.

We've confirmed that the permissions are correct and we're not hitting rate limits. Has anyone else seen this behavior, or know what could be causing it?

Microsoft Security | Microsoft Graph
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